You'll need

Your booking number
Sailing date and time
The email address the booking was made with
Photos, receipts or repair quotes
Booking confirmation(s) for services other than Bluebridge

Need help?

If you have any questions about your claim, email applications@bluebridge.co.nz. We’ll get back to you as soon as possible on weekdays.

applications@bluebridge.co.nz

Request compensation for your sailing

Claim
Supporting Documents
Contact
Review

Step 1 of 4

Tell us about your sailing

We'll use these details to find your booking.

Booking number

Found in your booking confirmation email.

The email address the booking was made with.

Sailing date

Sailing time

Nature of claim

Select the one that best describes your claim.

Cancelled sailing Your sailing was cancelled and you weren't offered a suitable alternative. Cancellations due to weather events will not be considered for compensation. Delayed sailing Delays less than 4 hours will not be considered for compensation. Delays due to weather events will not be considered for compensation. Lost or damaged baggage Other Please write the reason for your claim in the text box below.

Tell us what happened

Include relevant dates, times, and what you're asking us to do. The more detail, the faster our team can help. Minimum of 20 characters required.

Which currency would you like to be compensated in?

We'll use this when calculating and paying out your claim.